Normal view MARC view ISBD view

Quality management in service organisations

Georg R. Beiharz

Quality management in service organisations by Georg R. Beiharz and Ross L. Chapman - extent x,213pages

includes reference and index

ISBN: 9780582803459

Subjects--Topical Terms:
Customer services Australia Management
Customer services Management
Service industries Management

LC Class. No.: HF5415.5B45BEI

Place hold
Print
Add to your cart (remove)
Suggest for purchase
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS ISBD
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

Catholic University of Zimbabwe Library
Online Public Access Catalogue
(OPAC)

Quality management in service organisations

OPENING HOURS

Closed for Mass:

CALL SUPPORT

LOCATION

Other Links

Catholic University of Zimbabwe LibraryOnline Public Access Catalogue(OPAC)

Quality management in service organisations

OPENING HOURS

Closed for Mass:

CALL SUPPORT

LOCATION

Other Links

Catholic University of Zimbabwe Library
Online Public Access Catalogue
(OPAC)