Quality management in the service industry (Record no. 10824)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00466 a2200145 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0137472633 (pbk.) |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20191017173843.0 |
| 084 ## - OTHER CLASSIFICATION NUMBER | |
| Classification number | HD9980.5 .S75 1994 |
| 245 ## - TITLE STATEMENT | |
| Title | Quality management in the service industry |
| Medium | |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | nyu |
| Name of publisher, distributor, etc. | Ellis Horwood |
| Date of publication, distribution, etc. | 1994 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 178 p. |
| Other physical details | 24 cm. |
| Dimensions | 178 p. ; ill. ; 24 cm. |
| 490 ## - SERIES STATEMENT | |
| Series statement | Ellis Horwood series in applied science and industrial technology |
| 500 ## - GENERAL NOTE | |
| General note | Lionel Stebbing. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Programming |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Stebbing, Lionel |
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