MARC details
| 000 -LEADER |
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03586nam a2200421Ii 4500 |
| 001 - CONTROL NUMBER |
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| control field |
9781789737233 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
UtOrBLW |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20210303084807.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
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| fixed length control field |
m o d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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cr un||||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
191115t20192020enk o 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781789737233 (e-book) |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
UtOrBLW |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
UtOrBLW |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
HD30.2 |
| Item number |
.G37 2019 |
| 072 #7 - SUBJECT CATEGORY CODE |
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| Subject category code |
KJMV3 |
| Source |
bicssc |
| 072 #7 - SUBJECT CATEGORY CODE |
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| Subject category code |
BUS083000 |
| Source |
bisacsh |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER |
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| Universal Decimal Classification number |
658 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
658.4038 |
| Edition number |
23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Garcia-Perez, Alexeis, |
| Relator term |
author. |
| 245 10 - TITLE STATEMENT |
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| Title |
Designing and tracking knowledge management metrics / |
| Statement of responsibility, etc. |
Alexeis Garcia-Perez (Coventry University, UK), Farah Gheriss (International Monetary Fund, USA), and Denise Bedford (Georgetown University, USA). |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
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| Name of producer, publisher, distributor, manufacturer |
Emerald Publishing Limited, |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
1 online resource (xxiv, 242 pages) ; |
| Dimensions |
cm. |
| 490 0# - SERIES STATEMENT |
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| Series statement |
Working methods for knowledge management |
| 500 ## - GENERAL NOTE |
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| General note |
Includes index. |
| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Prelims -- Section 1: Metrics as a Decision-Making Tool -- Chapter 1: Metrics In Business and Knowledge Management -- Chapter 2: Decision-Making Models and Factors -- Chapter 3: Decision Processes and Methods -- Chapter 4: Whole Organization Metrics Strategy -- Section 2: Building the Organizations Capacity for Knowledge Management Metrics -- Chapter 5: Knowledge Management Metrics Architecture and Infrastructure -- Chapter 6: Metrics For Knowledge in The Business Process -- Chapter 7: Metrics for Knowledge Management Capabilities -- Chapter 8: Metrics For Knowledge Capital Assets -- Section 3: Measurement Methods and Sources -- Chapter 9: Measurement, Reliability, and Validity -- Chapter 10: Sources of Evidence For Your Metrics -- Section 4: Implementing the Measurement Strategy -- Chapter 11: Engaging Around Metrics -- Chapter 12: Governance Sustaining the Metrics Strategy -- Appendix: Developing A Knowledge Metrics Strategy A Project Plan -- Index. |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically.Addressing this lack, expert authors Alexeis Garcia-Perez, Farah Gheriss and Denise Bedford come together to supply a fundamental discussion of measurement cultures and philosophy, types of metrics, and how to use metrics to grow an organization. They offer a guide for knowledge management professionals to report on progress against goals and targets in terms that are understandable and comparable to their organizational peers, enabling professionals from across businesses to communicate with metrics and engage in wider discussion about the process of achieving organizational visions.Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers on the path to improving metric literacy across their organizations. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Knowledge management. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Business & Economics |
| General subdivision |
Information Management. |
| Source of heading or term |
bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Knowledge management. |
| Source of heading or term |
bicssc |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Gheriss, Farah, |
| Relator term |
author. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Bedford, Denise, |
| Relator term |
author. |
| 776 ## - ADDITIONAL PHYSICAL FORM ENTRY |
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| International Standard Book Number |
9781789737264 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
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| Uniform Resource Identifier |
<a href="https://www.emerald.com/insight/publication/doi/10.1108/9781789737233">https://www.emerald.com/insight/publication/doi/10.1108/9781789737233</a> |
