Catholic University of Zimbabwe Library
Online Public Access Catalogue
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Managing and resolving workplace conflict (Record no. 30527)

MARC details
000 -LEADER
fixed length control field 03519nam a2200445Ia 4500
001 - CONTROL NUMBER
control field ovld001900327
003 - CONTROL NUMBER IDENTIFIER
control field UtOrBLW
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210303085028.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m o d
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr un|||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160927s2016 enk eob 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781786350596 (electronic bk.)
040 ## - CATALOGING SOURCE
Original cataloging agency UtOrBLW
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD42
Item number .M36 2016
072 #7 - SUBJECT CATEGORY CODE
Subject category code KNXB
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code KNX
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code BUS082000
Source bisacsh
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER
Universal Decimal Classification number 658.3
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4053
Edition number 23
245 00 - TITLE STATEMENT
Title Managing and resolving workplace conflict
Medium [electronic resource] /
Statement of responsibility, etc. edited by David B. Lipsky, Ariel C. Avgar, J. Ryan Lamare.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Bingley, U.K. :
Name of publisher, distributor, etc. Emerald,
Date of publication, distribution, etc. 2016.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (xxxi, 246 p.)
490 1# - SERIES STATEMENT
Series statement Advances in industrial and labor relations,
International Standard Serial Number 0742-6186 ;
Volume/sequential designation v. 22
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Introduction: new research on managing and resolving workplace conflict: setting the stage / David Lipsky, Ariel Avgar, J. Ryan Lamare -- Conflict and employment relations in the individual rights era / Alexander Colvin -- Resolving workplace conflicts through litigation: evidence, analysis, and implications / David Lewin -- Remedy-seeking responses to discrimination: does management-employee similarity matter? / Cynthia L. Gramm, John Schnell -- Employment lawyers and mandatory arbitration: facilitating or forestalling access to justice? / Mark Gough -- Beyond repeat players: experience and employment arbitration outcomes in the securities industry / J. Ryan Lamare -- Networked dispute resolution: the national implementation body in Irish industrial relations / William Roche, Colman Higgins -- Toward a system of conflict management? cultural change and resistance in a healthcare organization / Paul Latreille, Richard Saundry -- Treating conflict: the adoption of a conflict management system in a hospital setting / Ariel Avgar.
520 ## - SUMMARY, ETC.
Summary, etc. In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called "alternative dispute resolution" (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called "conflict management systems," a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the worlds leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.
588 0# - SOURCE OF DESCRIPTION NOTE
Source of description note Print version record
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Business & Economics
General subdivision Industrial Management.
Source of heading or term bisacsh
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Industrial relations.
Source of heading or term bicssc
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Industrial relations & safety.
Source of heading or term bicssc
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Conflict management.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Lipsky, David B.,
Dates associated with a name 1939-
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Avgar, Ariel C.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Lamare, J. Ryan.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Gollan, Paul.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Lewin, David,
Dates associated with a name 1943-
776 1# - ADDITIONAL PHYSICAL FORM ENTRY
International Standard Book Number 9781786350602
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Advances in industrial and labor relations ;
Volume/sequential designation v. 22.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://www.emerald.com/insight/publication/doi/10.1108/S0742-6186201622">https://www.emerald.com/insight/publication/doi/10.1108/S0742-6186201622</a>
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Date last seen Uniform Resource Identifier Price effective from Koha item type
          Digital Library Digital Library Online Access 03.03.2021   HD42 .M36 2016 03.03.2021 https://www.emerald.com/insight/publication/doi/10.1108/S0742-6186201622 03.03.2021 eBook

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