MARC details
| 000 -LEADER |
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| fixed length control field |
02300nam a22003497a 4500 |
| 001 - CONTROL NUMBER |
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| control field |
102183 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
KnowledgeUnlatched |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20210303105214.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
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| fixed length control field |
m o d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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| fixed length control field |
cr u|||||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
210129p20162019enk o u00| u eng d |
| 037 ## - SOURCE OF ACQUISITION |
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| Institution to which field applies |
BiblioBoard |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781786800145 |
| 029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) |
|---|
| OCLC library identifier |
https://library.biblioboard.com/ext/api/media/5f0251b4-3cbe-4e8f-9e44-62326cc1ecd5/assets/thumbnail.jpg |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
ScCtBLL |
| Transcribing agency |
ScCtBLL |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Woodcock, Jamie |
| Relator term |
author. |
| 245 00 - TITLE STATEMENT |
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| Title |
Working the Phones |
| Remainder of title |
Control and Resistance in Call Centres / |
| Statement of responsibility, etc. |
Jamie Woodcock. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Name of producer, publisher, distributor, manufacturer |
Pluto Press, |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
1 online resource. |
| 506 0# - RESTRICTIONS ON ACCESS NOTE |
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| Terms governing access |
Access copy available to the general public. |
| Standardized terminology for access restriction |
Unrestricted |
| Source of term |
star |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc. |
*Shortlisted for the BBC Radio 4 Thinking Allowed Award for Ethnography 2017* Over a million people in the UK work in call centres, and the phrase has become synonymous with low-paid and high stress work, dictatorial supervisors and an enforced dearth of union organisation. However, rarely does the public have access to the true picture of what goes on in these institutions. For Working the Phones, Jamie Woodcock worked undercover in a call centre to gather insights into the everyday experiences of call centre workers. He shows how this work has become emblematic of the shift towards a post-industrial service economy, and all the issues that this produces, such as the destruction of a unionised work force, isolation and alienation, loss of agency and, ominously, the proliferation of surveillance and control which affects mental and physical well being of the workers. |
| 588 0# - SOURCE OF DESCRIPTION NOTE |
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| Source of description note |
Description based on print version record. |
| 590 ## - LOCAL NOTE (RLIN) |
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| Local note |
KU Select 2018: HSS Backlist Books |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Social Science / Anthropology / Cultural & Social |
| Source of heading or term |
bisacsh |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Social sciences |
| 655 #0 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Electronic books. |
| 758 ## - |
|---|
| -- |
Is found in: |
| -- |
Knowledge Unlatched |
| -- |
https://openresearchlibrary.org/module/2774bc74-146a-484f-a7ba-ab1d6a09bbfb |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="https://openresearchlibrary.org/content/5f0251b4-3cbe-4e8f-9e44-62326cc1ecd5">https://openresearchlibrary.org/content/5f0251b4-3cbe-4e8f-9e44-62326cc1ecd5</a> |
| Public note |
View this content on Open Research Library. |
| -- |
0 |
