Local government shared services centers : management and organization / authored by Paweł Modrzyéski (UTP University of Science and Technology, Poland).
Material type:
TextSeries: Emerald pointsPublisher: Emerald Publishing Limited, Description: 1 online resource (332 pages) ; cmISBN: 9781839822605Subject(s): Shared services (Management) -- Poland | Local government -- Technological innovations -- Poland | Political Science -- Public Affairs & Administration | Public administrationAdditional physical formats: No titleDDC classification: 320.8309438 LOC classification: JS6132.2 | .L63 2020Online resources: Click here to access online | Item type | Current library | Call number | URL | Status | Date due | Barcode | Item holds |
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eBook
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Digital Library
Resources in this library are accessible in digital format e.g. eBooks or eJournals accessible online. |
JS6132.2 .L63 2020 (Browse shelf(Opens below)) | Link to resource | Available |
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| JS391 .F54 2019 Town Hall Meetings and the Death of Deliberation | JS2110 .P38 2018 Designing local e-government : | JS2127 .R64 1996 La experiencia olvidada | JS6132.2 .L63 2020 Local government shared services centers : | JS7013 .S26 2019 Oral democracy : | JS7372 .K83 Reed Town Japan | JV1818 .S444 2020 Empire and Catastrophe |
Includes index.
Includes bibliographical references.
Chapter 1: Idea and purpose of creating a shared services centre -- Chapter 2: Development of the shared services market -- Chapter 3: Development of the market of shared services in the local government sector in Poland -- Chapter 4: Benefits and threats to the implementation of the shared service market model in local governments -- Chapter 5: Use of IT infrastructure by self-government shared service centers.
Shared Service Centers (SSCs) support the management of administratively complex enterprises. Originating in the private sector, SSCs have increasingly been adopted in the public sector in an effort to reduce administrative costs, improve the quality of public services, reduce the risk of management error and make better use of human resources. The first book to thoroughly examine the organization, development and effectiveness of the shared service market in local governments across Poland, this study explores the process of creating SSCs, the key elements of unit management, the barriers and threats to both the creation and operation of SSCs, and the strategic technological solutions that local governments have utilized in shared service provision. The author argues that the implementation of SSCs represents the initial stage on the way to improving the effectiveness of public and local government administration, while stressing that further organizational changes and standardization processes are needed to achieve greater effectiveness, in a conclusion which makes essential reading for both practitioners in local government and scholars across the fields of public management, administration and economics.
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