Includes indexes.

Understanding the development of disciplines and the ways they contribute to knowledge and reflect practice : an analysis of articles published in higher education and library and information science / K. Brock Enger -- Academic librarians' views of the chair's professional development role / Dana W.R. Boden -- Mentoring revisited / Deonie Botha -- The work process of research librarians, elicited via the abstraction-decomposition space / Kevin J. Simons, Marvin J. Dainoff, Leonard S. Mark -- Library management education and reality : a clearer connection / Rich Gazan -- Innovative library programs for the Hispanic population : opportunities for the public library administrator / Anna Marie Guerra -- Landscapes of information and consumption : a location analysis of public libraries in Calcutta / Zohra Calcuttawala -- Regaining place / Charles B. Osburn -- Interactive service and professional culture : academic reference librarians in an emerging context / Paula R. Dempsey -- Introduction / Delmus E. Williams.

This volume includes a series of papers designed to help administrators meet the challenges of running organizations in an ambiguous climate. All of the articles address real management problems from a research perspective. The volume leads with a bibliometric study designed to help us understand the development of library science and higher education as disciplines and follows with a piece on the importance of place for libraries, a study of interactive services and professional culture within librarianship and then pieces on staff development and mentoring. Then, we look at the work processes of research librarians and management education for librarians. Finally, we look at service programs aimed at the Hispanic population and provide a location analysis of public libraries in Calcutta. As in past volume, this edition of ALAO includes an eclectic collection of strong papers that convey the results of the kind of research that managers need, mixing theory with a good dose of pragmaticism. The resulting volume adds significant value to our literature as the essays it contains treats classic problems in new ways.

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