TY  - GEN
AU  - Jablonski, Joseph R.
TI  - Implementing total quality management:  :  an overview
SN  - 0883902958 (alk. pap
PY  - 1991///
CY  - cau
PB  - Pfeiffer
KW  - Programming
N1  - Joseph R. Jablonski
ER  -