Famer,Haywood.John. <br/><br/>
Service plus :  effective service mangement. 

 - ed. 
 - canda :  G.Morin publishing,  1991. 
 - 244  p. ;    cm. 
<br/><br/>bibligraphy. 
<br/><br/><label>ISBN: </label>9782891053365 :  $ 
<br/><br/><label>Subjects--Topical Terms: </label><br/>effectice service management.