Rust Roland T. <br/><br/>
Return On Quality :  measuring the financial impact for your company's quest for quality / 
Roland T. Rust. 
 - ed. 
 - Chicago :  Probus Publishing Company,  1994. 
 - 225  p. :  ill ;    cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>1557385475 :  $ 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Financial Impact.