TY  - BOOK
AU  - Hansen Gregory A.
TI  - Automation Business Process Reengineering: using the power of visual simulation strategies to improve performance and profit 
SN  - 0135769841 :
PY  - 1997///
CY  - New Jersey
PB  - Prentice-Hall PTR
KW  - Organisational change
KW  - computer simulation
N1  - Includes bibliographical references and index
ER  -