TY  - BOOK
TI  - Local government shared services centers: management and organization 
T2  - Emerald points
SN  - 9781839822605
AV  - JS6132.2 .L63 2020
U1  - 320.8309438 23
PB  - Emerald Publishing Limited
KW  - Shared services (Management)
KW  - Poland
KW  - Local government
KW  - Technological innovations
KW  - Political Science
KW  - Public Affairs & Administration
KW  - bisacsh
KW  - Public administration
KW  - bicssc
N1  - Includes index; Includes bibliographical references; Chapter 1: Idea and purpose of creating a shared services centre -- Chapter 2: Development of the shared services market -- Chapter 3: Development of the market of shared services in the local government sector in Poland -- Chapter 4: Benefits and threats to the implementation of the shared service market model in local governments -- Chapter 5: Use of IT infrastructure by self-government shared service centers
N2  - Shared Service Centers (SSCs) support the management of administratively complex enterprises. Originating in the private sector, SSCs have increasingly been adopted in the public sector in an effort to reduce administrative costs, improve the quality of public services, reduce the risk of management error and make better use of human resources. The first book to thoroughly examine the organization, development and effectiveness of the shared service market in local governments across Poland, this study explores the process of creating SSCs, the key elements of unit management, the barriers and threats to both the creation and operation of SSCs, and the strategic technological solutions that local governments have utilized in shared service provision. The author argues that the implementation of SSCs represents the initial stage on the way to improving the effectiveness of public and local government administration, while stressing that further organizational changes and standardization processes are needed to achieve greater effectiveness, in a conclusion which makes essential reading for both practitioners in local government and scholars across the fields of public management, administration and economics
UR  - https://doi.org/10.1108/9781839822582
ER  -