Albattat, Ahmad Rasmi,

Disaster planning and preparedness in the hotel industry / by Ahmad Rasmi Albattat (Management and Science University, Malaysia), and Ahmad Puad Mat Som (Universiti Sultan Zainal Abidin, Malaysia). - First edition. - 1 online resource (xxiii, 120 pages)

Includes bibliographical references and index.

Prelims -- Introduction -- Disaster and emergency planning and preparedness in hotels -- Analysis and findings -- Conclusion and future direction -- References -- Index.

By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.

9781787699373 (e-book)


Emergency management.
Hospitality industry.
Social Science--Disasters & Disaster Relief.
Social welfare & social services.

HV551.2 / .A43 2019

363.348

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