TY - BOOK AU - Goldberg,Stephen B. AU - Brett,Jeanne M. AU - Blohorn-Brenneur,Beatrice AU - Rogers,Nancy H. TI - How mediation works: theory, research, and practice SN - 9781787142220 (e-book) AV - HM1126 .H69 2017 U1 - 303.69 23 PB - Emerald Publishing Limited KW - Conflict management KW - Law, Alternative Dispute Resolution KW - bisacsh KW - Law: study & revision guides KW - bicssc N1 - Includes bibliographical references and index N2 - From the leading authors in mediation and dispute resolution comes this new psychology-based work on the nuts and bolts of mediation. Using the behavioral theories of interests, rights, and power, Goldberg, Brett, and Brenneur explain what mediators do, what makes for a successful mediator, and how best to structure a mediation-essentially the role of the mediator and the disputing parties at each step of the process. Also included is an essential chapter on the relationship between mediation and the law by Nancy Rogers, one of the foremost U.S. authorities on the topic UR - https://www.emerald.com/insight/publication/doi/10.1108/9781787142220 ER -