TY  - BOOK
AU  - Härtel,Charmine E.J.
AU  - Ashkanasy,Neal M.
AU  - Zerbe,W.J.
TI  - Functionality, intentionality and morality
T2  - Research on emotion in organizations,
SN  - 9781849504874 (electronic bk.) :
AV  - BJ1012 .F86 2007
U1  - 170 22
PY  - 2007///
CY  - Bingley, U.K.
PB  - Emerald
KW  - Social Science
KW  - General
KW  - bisacsh
KW  - Psychology
KW  - Applied Psychology
KW  - Occupational & industrial psychology
KW  - bicssc
KW  - Emotions
KW  - Ethics
KW  - Intentionality (Philosophy)
N1  - The end of expressionism : a conditional approach to bounded emotionality in organizations / Claire E. Ashton-James -- Leveraging emotions in value management of brands and products / Leslie J. Harrington -- The intentional use of service recovery strategies to influence consumer emotion, cognition and behavior / Dominique A. Keeffe, Rebekah Russell-Bennett, Alastair Tombs -- Leading with a smile : the influence of managers' leadership behavior on the emotional experience of employees and customers / Ronit Kark, Hana Medler-Liraz -- Emotion management in cross-cultural perspective : 'smile training' in Japanese and North American service organizations / Aviad E. Raz, Anat Rafaeli -- Incorporation of emotional labor in the demand-control-support model : the relation with emotional exhaustion and personal accomplishment in nurses / Gérard Näring, Annemarie van Droffelaar -- Building a climate of trust during organizational change : the mediating role of justice perceptions and emotion / Nell Kimberley, Charmine E.J. Härtel -- Emotional capital in caring work / Tuija Virkki -- How 'bad apples' spoil the bunch : faultlines, emotional levers, and exclusion in the workplace / Charmine E.J. Härtel, Debra Panipucci -- The use, overuse, and misuse of affect, mood, and emotion in organizational research / Véronique Tran -- Investigating the emotional basis of charismatic leadership : the role of leaders positive mood and emotional intelligence / Frank Walter, Heike Bruch -- Team emotion recognition accuracy and team performance / Hillary Anger Elfenbein, Jeffrey T. Polzer, Nalini Ambady -- Overview : functionality, intentionality and morality / Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe
UR  - https://www.emerald.com/insight/publication/doi/10.1016/S1746-9791(2007)3
ER  -