TY  - BOOK
AU  - Yuling Pan
TI  - Professional communication in international settings 
SN  - 9780631225096
AV  - HF5718.P34PAN 
PY  - 2002///
CY  - Malden
PB  - Blackwell Publishers
KW  - Business communication
KW  - Telecommunication
N1  - includes reference and index
ER  -