TY  - BOOK
AU  - Ronald B. Adler
TI  - Communicating at work: Principles and practices for business and the professions
SN  - 9780072492903
AV  - HF5718.A33ADL 
PY  - 2002///
CY  - Boston
PB  - McGraw-Hill
KW  -  Business communication
KW  - Interpersonal communication
KW  - Commerce 
N1  - Include bibliographical reference
ER  -