TY  - BOOK
AU  - Joseph r.Jablonski
TI  - Implementing total quality management: An overview
SN  - 9780883902950
AV  - HD62.I5J3JAB 
PY  - 1991///
CY  - California
PB  - Pfeiffer & company
KW  - Management Quality Circles
KW  -  Medical care Quality control
KW  - Organisation
N1  - includes bibliographical reference and index
ER  -