Harris, R. Lee, 1954- The customer is king! / R. Lee Harris. - Milwaukee, Wis. : ASQC Quality Press, c1991. - ix, 144 p. : ill. ; 23 cm. Includes index. ISBN: 0873891228 LCCN: 91020527 Subjects--Topical Terms: Customer services. LC Class. No.: HF5415.5 / .H293 1991 Dewey Class. No.: 658.8/12