Catholic University of Zimbabwe Library
Online Public Access Catalogue
(OPAC)

Search

Your search returned 6 results.

Results
		The customer is king! / R. Lee Harris. by Harris, R. Lee, 1954-. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQC Quality Press, c1991Availability: Items available for loan: CUZ Harare Campus (1) Call number: HF5415.5.H293. Place hold Add to cart (remove)
		The V-model of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte (University of Namibia, Namibia). by Whyte, Grafton [author.]. Series: Emerald pointsMaterial type: Text; Format: print available online ; Literary form: Not fiction Publisher: Emerald Publishing Limited, Online access: Click here to access online Availability: Items available for loan: Digital Library (1) Call number: HF5415.5 .W49 2018. Place hold Add to cart (remove)
		Quality services and experiences in hospitality and tourism / edited by Liping A. Cai and Pooya Alaedini. by Cai, Liping A [editor.] \| Alaedini, Pooya, 1967- [editor.]. Series: Bridging tourism theory and practice ; v. 9.Material type: Text; Format: print available online ; Literary form: Not fiction Publisher: Emerald Publishing Limited, Online access: Click here to access online Availability: Items available for loan: Digital Library (1) Call number: HF5415.5 .Q35 2018. Place hold Add to cart (remove)
		Trade tales : decoding customers' stories / Arch G. Woodside. by Woodside, Arch G [editor.]. Series: Advances in culture, tourism and hospitality research ; v. 14.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Emerald Publishing Limited, Online access: Click here to access online Availability: Items available for loan: Digital Library (1) Call number: TX911.3.C8 T73 2017. Place hold Add to cart (remove)
		Customer relationship management & customer service edited by Annekie Brink and Adele Berndt Material type: Text; Format: print ; Literary form: Not fiction South Africa Juta academic ©2004Availability: Items available for loan: CUZ Harare Campus (1) Call number: HF5415.B75BRI. Place hold Add to cart (remove)
		Quality management in service organisations by Georg R. Beiharz and Ross L. Chapman by Georg R. Beiharz. Material type: Text; Format: print ; Literary form: Not fiction Melbourne Longman Business & Professional ©1994Availability: Items available for loan: CUZ Harare Campus (1) Call number: HF5415.5B45BEI. Place hold Add to cart (remove)

OPENING HOURS

Weekdays: 0815hrs - 1800hrs
Weekends:0900hrs - 1200hrs

Closed for Mass:

Mon, Thur: 1200hrs - 1300hrs
Sunday & Public Holiday’s

CALL SUPPORT

0242-570570, 0242-570169
09200664, +263 8644140602

LOCATION

18443, Cranborne Avenue, Hatfield, Harare

Other Links

©2021 | CUZ Library

Report a problem