000			02855nam a2200373 4500
001			OTLid0000438
003			MnU
005			20201105133325.0
006			m o d s
008			180907s2015 mnu o 0 0 eng d
020			_a
040			_aMnU _beng _cMnU
050		4	_aH1
100	1		_aWestcott, Morgan _eauthor
245	0	0	_aIntroduction to Tourism and Hospitality in BC _cMorgan Westcott
264		2	_bOpen Textbook Library
264		1	_bBCcampus
300			_a1 online resource
490	0		_aOpen textbook library.
505	0		_aChapter 1. History and Overview -- Chapter 2. Transportation -- Chapter 3. Accommodation -- Chapter 4. Food and Beverage Services -- Chapter 5. Recreation -- Chapter 6. Entertainment -- Chapter 7. Travel Services -- Chapter 8. Services Marketing -- Chapter 9. Customer Service -- Chapter 10. Environmental Stewardship -- Chapter 11. Risk Management and Legal Liability -- Chapter 12. Aboriginal Tourism -- Chapter 13. Careers and Work Experience -- Chapter 14. Back to the Big Picture: Globalization and Trends
520	0		_aThis textbook is an introduction to the tourism and hospitality industry in British Columbia, and is written with a first year college and university audience in mind. It is a collaborative work with input from educators, industry leaders, employers, and past graduates of BC's tourism and hospitality management programs. All chapters have been reviewed by experts in the field. Each chapter is organized thematically moving from a global, then national and finally provincial context. Some chapters are quite global in focus while others concentrate primarily on British Columbia. Chapter content is based on available data and research, and input from collaborators. Each chapter features "Spotlight On" text boxes that highlight an organization, business, or other key component of the chapter's theme. "Take a Closer Look" features encourage students to do further reading on particular subjects. At the end of each chapter, key terms are presented in alphabetical order to help students gain confidence with terminology. These are followed by chapter exercises and a case study for in-depth exploration of the subject matter. Key terms are summarized in a Glossary at the end of the textbook.
542	1		_fAttribution
546			_aIn English.
588	0		_aDescription based on print resource
650		0	_aSocial sciences _vTextbooks
700	1		_aBird, Geoffrey _eauthor
700	1		_aBriscoe, Peter _eauthor
710	2		_aOpen Textbook Library _edistributor
856	4	0	_uhttps://open.umn.edu/opentextbooks/textbooks/438 _zAccess online version
999			_c19821 _d19821