| 000 | 00634nam a22001932 4500 | ||
|---|---|---|---|
| 001 | 0000002315 | ||
| 005 | 20170406114128.0 | ||
| 008 | 140306s xx 000 0 eng d | ||
| 020 |
_a9780029110454 : _c$ |
||
| 040 |
_aYour Holding Symbol _cYour Holding Symbol |
||
| 100 | 1 | _aGale T.Bradley. | |
| 245 | 1 | 0 |
_aManaging customer value : _bcreating quality and service that customers can see. |
| 250 | _a ed. | ||
| 260 |
_aNew york : _bMacmillan, _c1994. |
||
| 300 |
_a424 p. : _bill ; _c cm. |
||
| 504 | _aindex. | ||
| 650 | 0 |
_aquality of products evaluation _xconsumer satisfaction evaluation. |
|
| 908 | _a140306 | ||
| 999 |
_c2206 _d2206 |
||