000 00727nam a22002172 4500
001 0000002356
005 20170406114148.0
008 140307s xx 000 0 eng d
020 _a1557385475 :
_c$
040 _aYour Holding Symbol
_cYour Holding Symbol
100 1 _aRust Roland T.
245 1 0 _aReturn On Quality :
_bmeasuring the financial impact for your company's quest for quality /
_cRoland T. Rust.
250 _a ed.
260 _aChicago :
_bProbus Publishing Company,
_c1994.
300 _a225 p. :
_bill ;
_c cm.
504 _aIncludes index.
591 _a2006
_bDonation
_cArupe
650 0 _aFinancial Impact.
700 1 0 _aAnthony J. Zahorik, Timothy L. Keiningham.
908 _a140307
999 _c2247
_d2247