000 03124nam a2200445Ii 4500
001 9781839822605
003 UtOrBLW
005 20210303084738.0
006 m o d
007 cr un|||||||||
008 200817s2020 enk ob 001 0 eng d
020 _a9781839822605
040 _aUtOrBLW
_beng
_erda
_cUtOrBLW
043 _ae-pl---
050 4 _aJS6132.2
_b.L63 2020
072 7 _aPOL017000
_2bisacsh
072 7 _aJPP
_2bicssc
080 _a351
082 0 4 _a320.8309438
_223
245 0 0 _aLocal government shared services centers :
_bmanagement and organization /
_cauthored by Paweł Modrzyéski (UTP University of Science and Technology, Poland).
264 1 _bEmerald Publishing Limited,
300 _a1 online resource (332 pages) ;
_ccm.
490 1 _aEmerald points
500 _aIncludes index.
504 _aIncludes bibliographical references.
505 0 _aChapter 1: Idea and purpose of creating a shared services centre -- Chapter 2: Development of the shared services market -- Chapter 3: Development of the market of shared services in the local government sector in Poland -- Chapter 4: Benefits and threats to the implementation of the shared service market model in local governments -- Chapter 5: Use of IT infrastructure by self-government shared service centers.
520 _aShared Service Centers (SSCs) support the management of administratively complex enterprises. Originating in the private sector, SSCs have increasingly been adopted in the public sector in an effort to reduce administrative costs, improve the quality of public services, reduce the risk of management error and make better use of human resources. The first book to thoroughly examine the organization, development and effectiveness of the shared service market in local governments across Poland, this study explores the process of creating SSCs, the key elements of unit management, the barriers and threats to both the creation and operation of SSCs, and the strategic technological solutions that local governments have utilized in shared service provision. The author argues that the implementation of SSCs represents the initial stage on the way to improving the effectiveness of public and local government administration, while stressing that further organizational changes and standardization processes are needed to achieve greater effectiveness, in a conclusion which makes essential reading for both practitioners in local government and scholars across the fields of public management, administration and economics.
588 0 _aPrint version record.
650 0 _aShared services (Management)
_zPoland.
650 0 _aLocal government
_xTechnological innovations
_zPoland.
650 7 _aPolitical Science
_xPublic Affairs & Administration.
_2bisacsh
650 7 _aPublic administration.
_2bicssc
776 _z9781839822599
830 0 _aEmerald points.
856 4 0 _uhttps://doi.org/10.1108/9781839822582
999 _c29424
_d29424