000 02685nam a2200385Ii 4500
001 9781787148352
003 UtOrBLW
005 20210303084942.0
006 m o d
007 cr un|||||||||
008 171218s2017 enk ob 001 0 eng d
020 _a9781787148352
_q(e-book)
040 _aUtOrBLW
_beng
_erda
_cUtOrBLW
050 4 _aHF5415
_b.M37 2017
072 7 _aKJS
_2bicssc
072 7 _aBUS043000
_2bisacsh
080 _a658.8
082 0 4 _a658.802
_223
_223
245 0 0 _aMastering market analytics :
_bbusiness metrics : practice and application /
_cedited by Robert Kozielski.
264 1 _bEmerald Publishing Limited,
300 _a1 online resource (xvi, 426 pages)
500 _aIncludes index.
504 _aIncludes bibliographical references.
520 _aIn Mastering Market Analytics, Robert Kozielski presents various measurement systems and marketing metrics, along with common mistakes made by organizations and managers in the process of measuring business activities, and illustrates how to avoid these mistakes. The new turbulent business environment has resulted in the decrease in effectiveness and efficiency of marketing activities, resulting in 50% of campaigns in social media remaining unnoticed by the public in 2016 alone. Response rates on emailing campaigns have dropped, one dollar invested in TV advertising generates only .32 cents of return, which all leaves the question of whether these activities are still effective in the contemporary world. What does effective marketing actually mean and which areas can be measured while assessing organizational effectiveness? Do sales and marketing benefit only the company or do they also generate value for customers? With over twenty years of experience in world markets, Kozielski takes lessons and case studies from Eastern Europe to delve into 76 indicators, divided into four groups: sales, distribution, marketing communication, and ecommerce and social media, exploring from both the strategic and operational points of view. Linking applicable descriptions of the metrics with systems of measurement for these marketing activities and results, Kozielski's work is of interest to marketing scholars and MBA students.
588 0 _aPrint version record
650 0 _aMarketing
_xStatistical methods.
650 0 _aCommercial statistics.
700 1 _aKozielski, Robert,
_eeditor.
776 _z9781787148369
856 4 0 _uhttps://www.emerald.com/insight/publication/doi/10.1108/9781787148352
999 _c30205
_d30205