000			03471nam a2200385Ia 4500
001			bslw09259555
003			UtOrBLW
005			20210303085112.0
006			m o d
007			cr un|||||||||
008			140821s2014 enka o 000 0 eng d
020			_a9781783505364 (electronic bk.)
040			_aUtOrBLW
050		4	_aHD62.13 _b.S53 2014
072		7	_aKJ _2bicssc
072		7	_aKJM _2bicssc
072		7	_aBUS041000 _2bisacsh
080			_a658
082	0	4	_a658.402 _223
245	0	0	_aShared services as a new organizational form _h[electronic resource] / _cedited by Tanya Bondarouk.
260			_aBingley, U.K. : _bEmerald, _c2014.
300			_a1 online resource (xiv, 218 p.) : _bill.
490	1		_aAdvanced series in management, _x1877-6361 ; _vv. 13
505	0		_aShared service centers : from cost savings to new ways of value creation and business administration / J. Strikwerda -- Managing boundaries better : the key to more effective HR shared services / Peter Reilly -- Shared services : standardization, formalization and control : a structured literature review / Tanya Bondarouk, Christina-Maria Friebe -- What is shared services? / Joseph Soalheira, Greg Timbrell -- Governance and control of shared service centres / Reinald Minnaar -- Structuring shared services : realizing SSC benefits through end-users' usage of an HR portal / Jeroen Meijerink, Joost ten Kattelaar, Michel Ehrenhard -- A knowledge management perspective to Shared Service Centres : a case study of a finance SSC / Ian Herbert, Will Seal -- Value creation by transactional Shared Service Centers : mapping capabilities / Marco Maatman, Tanya Bondarouk -- Interorganizational Shared Services : creating value across organizational boundaries / Paul C. van Fenema, Bianca Keers, Henk Zijm.
520			_aOrganizations increasingly establish Shared Service Centers, either for transactional (administrative) or transformational (organizational change) purposes. Their popularity originates from a combination of efficiency gains and an increase in service quality, without giving up control of the organizational and technical arrangements. The belief is that shared services should maximize the advantages of centralized and decentralized delivery of business functions. The volume deals with sample questions, including: What do shared service models involve? What are the structural arrangements between shared services and the organizations? Which business processes can and/or should be shared? What are the structural differences between shared services in different business processes? This ASM volume intends to move towards more systematic research action. Five main theoretical priorities shape the content of the volume: conceptualizing shared services for different types of business processes, business strategy and shared services, shared services and performance, pluralism in organizing shared services, and governance of shared services in different types of organizations.
588	0		_aPrint version record
650		7	_aBusiness & Economics _xManagement. _2bisacsh
650		7	_aBusiness & management. _2bicssc
650		7	_aManagement & management techniques. _2bicssc
650		0	_aShared services (Management)
700	1		_aBondarouk, Tanya, _d1967-
776	1		_z9781783505357
830		0	_aAdvanced series in management (Unnumbered) ; _vv. 13.
856	4	0	_uhttps://www.emerald.com/insight/publication/doi/10.1108/S1877-6361201413
999			_c30804 _d30804