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008 130917s2013 enka o 000 0 eng d
020 _a9781781908891 (electronic bk.) :
_c£77.95 ; €113.95 ; $144.95
040 _aUtOrBLW
_cUtOrBLW
050 4 _aBF481
_b.I53 2013
072 7 _aKJU
_2bicssc
072 7 _aBUS085000
_2bisacsh
080 _a159.944
082 0 4 _a158.7
_223
245 0 0 _aIndividual sources, dynamics, and expressions of emotion
_h[electronic resource] /
_cedited by Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel.
260 _aBingley, U.K. :
_bEmerald,
_c2013.
300 _a1 online resource (xiv, 342 p.) :
_bill.
490 1 _aResearch on emotion in organizations,
_x1746-9791 ;
_vv. 9
505 0 _aIndividual sources, dynamics, and expressions of emotion / Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel -- Root causes of positive emotion at work / Kristjan Laane, Balazs Aczel, Anthony Dickinson, Mare Teichmann -- Emotional regulation and ideation / Tobias Kollmann, Carina Lomberg -- Sympathy and anger : the role of attributions in emotional responses to abusive supervision / Hwanwoo Lee, Teri Elkins -- Putting the emotion back : exploring the role of emotion in disengagement / Ann Parkinson, Richard McBain -- The arm model to develop emotion-related abilities (ability EI) / Wolfgang G. Scherl -- A theoretical examination of mixed group mood : the construct and its performance consequences / Frank Walter, Bernd Vogel, Jochen I. Menges -- Pictures of Facial Affect-Ulm (PFA-U) : a new facs-based set of pictures for basic emotions / Kerstin Limbrecht-Ecklundt ... [et al.] -- Service employees trait authenticity and customer satisfaction / Dana Yagil, Hana Medler-Liraz -- Emotional labour and its consequences : the moderating effect of emotional intelligence / Catherine Prentice -- Lagged influences of customer mistreatment on employee mood : moderating roles of maladaptive emotion regulation strategies / Yujie Zhan, Mo Wang, Junqi Shi -- Brief emotional vocal expressions : proxies for decision making in emergency calls? / Martin G.A. Svensson, Erik Lindström -- "My boss is probably the devil!" Exploring employees online vents / Mindy K. Shoss, Allison H. Maurer, Elizabeth A. Rupprecht -- Affective displays in e-mail communication : evidence from the lab and the field / Liuba Y. Belkin, Terri R. Kurtzberg -- @ the emotional verge : when enough is enough in email conversations / Martin G.A. Svensson, Alf Westelius.
520 _aResearch on emotion in organizations is the publication of the Emonet listserv http://www.emotionsnet.org, which hosts the biennial International Conference on Emotion and Worklife. Chapters in the series include a selection of peer-reviewed papers from the conference, together with invited chapters by leading scholars in the field of emotion in organizational settings.
588 0 _aPrint version record
650 7 _aBusiness & Economics
_xOrganizational Behavior.
_2bisacsh
650 7 _aOrganizational theory & behaviour.
_2bicssc
650 0 _aWork
_xPsychological aspects.
650 0 _aPsychology, Industrial.
650 0 _aOrganizational behavior.
650 0 _aEmotions
_xSocial aspects.
700 1 _aZerbe, W. J.
700 1 _aAshkanasy, Neal M.
700 1 _aHärtel, Charmine E. J.,
_d1959-
776 1 _z9781781908884
830 0 _aResearch on emotion in organizations ;
_vv. 9.
856 4 0 _uhttps://www.emerald.com/insight/publication/doi/10.1108/S1746-9791(2013)9
999 _c30932
_d30932