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001			bslw06352781
003			UtOrBLW
005			20210303085302.0
006			m d
007			cr un|||||||||
008			101115s2009 enk o 000 0 eng d
020			_a9781848556553 (electronic bk.) : _c£79.95 ; €121.95 ; $154.95
040			_aUtOrBLW _cUtOrBLW
050		4	_aBF531 _b.E46 2009
072		7	_aKJU _2bicssc
072		7	_aKJV _2bicssc
072		7	_aBUS085000 _2bisacsh
080			_a159.942
082	0	4	_a152.4 _222
245	0	0	_aEmotions in groups, organizations and cultures _h[electronic resource] / _cedited by Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe.
260			_aBingley, U.K. : _bEmerald, _c2009.
300			_a1 online resource (xxv, 332 p.).
490	1		_aResearch on emotion in organizations, _x1746-9791 ; _vv. 5
505	0		_aHow can we make sense of emotional and social competencies within organizational settings? / Laura Guillén Ramo -- The secret life of mood : causes and consequences of unconscious affect at work / Stefanie K. Johnson, Camille S. Johnson -- Emotional deviance and organizational discipline : a study of emotions in grievance arbitration / Wilfred J. Zerbe -- Emotion work : a study with call center operators / Mirele Cardoso do Bonfim, Sonia Maria Guedes Gondim -- Organizational emotional intelligence and performance : an empirical study / Jochen I. Menges, Heike Bruch -- The role of emotional self-efficacy, emotional intelligence, and affect in workplace incivility and workplace satisfaction / Beverley Kirk, Nicola Schutte, Donald Hine -- Building positive responses to bullying : establishing the framework / Tui McKeown, Melanie Bryant, Luise Raeder -- Emotional expression, gender, personality, and workplace appropriate behaviors / Joel T. Nadler, Meghan R. Lowery -- Using an emotion regulation framework to predict the outcomes of emotional labor / Moïra Mikolajczak, Véronique Tran, Céleste M. Brotheridge, James J. Gross -- Does culture influence intelligence? A study of the influence of cultural context / Kerri Anne Crowne, Arvind V. Phatak, Uday Salunkhe -- Cross-national cross-cultural research of emotions at work : a review and some recommendations / Andrea Fischbach -- Positive work relationships, vitality, and job performance / Abraham Carmeli -- On the directionality of vigor : job satisfaction relationships : a longitudinal study / Arie Shirom, Ofira Shraga -- Overview / Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe.
520			_aThe study of emotions in organizations is unlocking new and exciting insights into why employees behave as they do in groups, organizations and in different cultural contexts. In this 5th volume of Research on Emotion in Organizations, a collection of the latest work advancing knowledge and practice in these areas is showcased. The readings will appeal to all seeking a better understanding of the social and emotional competencies that help employees thrive in the workplace, the types of emotional self-management strategies employees use in managing emotion work and how the work context affects these, the impact of emotional displays in the workplace on performance appraisal and perceived organizational commitment, the role of unconscious affect on attitudes and behaviors at work, how interpersonal relationships between co-workers affect vitality and job performance, cross-national and cross-cultural issues, and how to build positive work environments.
588	0		_aPrint version record
650		7	_aBusiness & Economics _xOrganizational Behavior. _2bisacsh
650		7	_aOrganizational theory & behaviour. _2bicssc
650		7	_aOwnership & organization of enterprises. _2bicssc
650		0	_aEmotions.
650		0	_aIntergroup relations.
700	1		_aHärtel, Charmine E. J., _d1959-
700	1		_aAshkanasy, Neal M., _d1945-
700	1		_aZerbe, W. J.
776	1		_z9781848556546
830		0	_aResearch on emotion in organizations ; _vv. 5.
856	4	0	_uhttps://www.emerald.com/insight/publication/doi/10.1108/S1746-9791(2009)5
913			_1BMEbacklist
999			_c31473 _d31473