000			03263nam a2200445Ka 4500
001			bslw06352155
003			UtOrBLW
005			20210303085329.0
006			m d
007			cr un|||||||||
008			101115s2007 enk o 000 0 eng d
020			_a9781849504874 (electronic bk.) : _c£74.95 ; €105.95 ; $134.95
040			_aUtOrBLW _cUtOrBLW
050		4	_aBJ1012 _b.F86 2007
072		7	_aJMJ _2bicssc
072		7	_aPSY _2bicssc
072		7	_aSOC000000 _2bisacsh
072		7	_aPSY003000 _2bisacsh
080			_a316.613.4
082	0	4	_a170 _222
245	0	0	_aFunctionality, intentionality and morality _h[electronic resource] / _cedited by Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe.
260			_aBingley, U.K. : _bEmerald, _c2007.
300			_a1 online resource (xxi, 315 p.).
490	1		_aResearch on emotion in organizations, _x1746-9791 ; _vv. 3
505	0		_aThe end of expressionism : a conditional approach to bounded emotionality in organizations / Claire E. Ashton-James -- Leveraging emotions in value management of brands and products / Leslie J. Harrington -- The intentional use of service recovery strategies to influence consumer emotion, cognition and behavior / Dominique A. Keeffe, Rebekah Russell-Bennett, Alastair Tombs -- Leading with a smile : the influence of managers' leadership behavior on the emotional experience of employees and customers / Ronit Kark, Hana Medler-Liraz -- Emotion management in cross-cultural perspective : 'smile training' in Japanese and North American service organizations / Aviad E. Raz, Anat Rafaeli -- Incorporation of emotional labor in the demand-control-support model : the relation with emotional exhaustion and personal accomplishment in nurses / Gérard Näring, Annemarie van Droffelaar -- Building a climate of trust during organizational change : the mediating role of justice perceptions and emotion / Nell Kimberley, Charmine E.J. Härtel -- Emotional capital in caring work / Tuija Virkki -- How 'bad apples' spoil the bunch : faultlines, emotional levers, and exclusion in the workplace / Charmine E.J. Härtel, Debra Panipucci -- The use, overuse, and misuse of affect, mood, and emotion in organizational research / Véronique Tran -- Investigating the emotional basis of charismatic leadership : the role of leaders positive mood and emotional intelligence / Frank Walter, Heike Bruch -- Team emotion recognition accuracy and team performance / Hillary Anger Elfenbein, Jeffrey T. Polzer, Nalini Ambady -- Overview : functionality, intentionality and morality / Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe.
588	0		_aPrint version record
650		7	_aSocial Science _xGeneral. _2bisacsh
650		7	_aPsychology _xApplied Psychology. _2bisacsh
650		7	_aOccupational & industrial psychology. _2bicssc
650		0	_aEmotions.
650		0	_aEthics.
650		0	_aIntentionality (Philosophy)
700	1		_aHärtel, Charmine E. J., _d1959-
700	1		_aAshkanasy, Neal M., _d1945-
700	1		_aZerbe, W. J.
776	1		_z9780762314140
830		0	_aResearch on emotion in organizations ; _vv. 3.
856	4	0	_uhttps://www.emerald.com/insight/publication/doi/10.1016/S1746-9791(2007)3
913			_1BMEbacklist
999			_c31657 _d31657