| 000 | 00733nam a22002057a 4500 | ||
|---|---|---|---|
| 008 | 251104b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9780702161247 | ||
| 040 |
_aCUZ _beng _cCUZ _dCUZ _erda |
||
| 050 | _aHF5415.B75BRI | ||
| 245 |
_aCustomer relationship management & customer service _cedited by Annekie Brink and Adele Berndt |
||
| 264 |
_aSouth Africa _bJuta academic _c©2004 |
||
| 300 | _aextent vi, 204pages | ||
| 336 |
_atext _btxt |
||
| 337 |
_aunmediated _bn |
||
| 338 | _2rdacarrier | ||
| 500 | _aincludes reference and index | ||
| 650 |
_aCustomer relations Management _aCustomer services Management |
||
| 942 |
_cOS _i5415.B75BRI _kHF |
||
| 999 |
_c45440 _d45440 |
||