| 000 | 00575nam a22001932 4500 | ||
|---|---|---|---|
| 001 | 0000006293 | ||
| 005 | 20170406121403.0 | ||
| 008 | 160617s xx 000 0 eng d | ||
| 020 |
_a9780071199148 : _c$30.00 |
||
| 040 |
_aYour Holding Symbol _cYour Holding Symbol |
||
| 100 | 1 | _aZeithaml,Valarie A. | |
| 245 | 1 | 0 |
_aServices marketing : _bintergrating customer focus across the firm. |
| 250 | _a3rd ed. | ||
| 260 |
_aBoston : _bMcGraw-Hill, _c2003. |
||
| 300 |
_a668 p. : _bill ; _c cm. |
||
| 504 | _aindex. | ||
| 650 | 0 | _amarketing. | |
| 908 | _a160617 | ||
| 999 |
_c6038 _d6038 |
||