Managing customer value :
Gale T.Bradley.
Managing customer value : creating quality and service that customers can see. - ed. - New york : Macmillan, 1994. - 424 p. : ill ; cm.
index.
9780029110454 : $
quality of products evaluation--consumer satisfaction evaluation.
Managing customer value : creating quality and service that customers can see. - ed. - New york : Macmillan, 1994. - 424 p. : ill ; cm.
index.
9780029110454 : $
quality of products evaluation--consumer satisfaction evaluation.