Managing customer value : creating quality and service that customers can see.
Material type:
TextPublication details: New york : Macmillan, 1994Edition: edDescription: 424 p. : ill ; cmISBN: 9780029110454 :Subject(s): quality of products evaluation -- consumer satisfaction evaluation
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
OS Book
|
CUZ Harare Campus Open Shelf | HF 5415.157. G34 (Browse shelf(Opens below)) | Available | BK0002715 |
Total holds: 0
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