Catholic University of Zimbabwe Library
Online Public Access Catalogue
(OPAC)

Research on international service marketing (Record no. 31789)

MARC details
000 -LEADER
fixed length control field 03392cam a2200493Ia 4500
001 - CONTROL NUMBER
control field ocm76133197
003 - CONTROL NUMBER IDENTIFIER
control field OCoLC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210303085350.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m d
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cnu---unuuu
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 061116s2005 ne a ob 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781849503310 (electronic bk.) :
Terms of availability £64.95 ; € 91.95 ; $106.95
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1849503311 (electronic bk.) :
Terms of availability £64.95 ; € 91.95 ; $106.95
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9780762311859 (hbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 0762311851 (hbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency N$T
Language of cataloging eng
Transcribing agency N$T
Modifying agency YDXCP
-- OCLCQ
-- N$T
-- OCLCQ
-- MERUC
-- UBY
-- ZJC
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9980.5
Item number .R47 2005
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJS
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJK
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code BUS043030
Source bisacsh
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER
Universal Decimal Classification number 339.5
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Edition number 22
245 00 - TITLE STATEMENT
Title Research on international service marketing
Medium [electronic resource] :
Remainder of title a state of the art /
Statement of responsibility, etc. guest edited by Pieter Pauwels and Ko de Ruyter.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Amsterdam ;
-- Boston :
Name of publisher, distributor, etc. Elsevier JAI,
Date of publication, distribution, etc. 2005.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (ix, 197 p.) :
Other physical details ill.
490 1# - SERIES STATEMENT
Series statement Advances in international marketing,
International Standard Serial Number 1474-7979 ;
Volume/sequential designation v. 15
500 ## - GENERAL NOTE
General note State of the art report.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Preface / S. Tamer Cavusgil -- Research on international service marketing: enrichment and challenges / Pieter Pauwels, Ko de Ruyter -- Managing service relationships in a global economy: exploring the impact of national culture on the relevance of customer relational benefits for gaining loyal customers / Thorsten Hennig-Thurau, Kevin P. Gwinner, Dwayne D. Gremler, Michael Paul -- A cross-cultural investigation of relationship marketing effectiveness in retail services: a contingency approach / Gaby Odekerken-Schröder, Kristof De Wulf, Kristy E. Reynolds --The role of socially desirable responding in international services research / Marcel van Birgelen, Ko de Ruyter, Martin Wetzels -- The internationalization process of service providers: a literature review / Tinne Lommelen, Paul Matthyssens -- Entry mode choice in service firms: a review of contemporary research / Aileen Kennedy -- Marketing industrial project-related services internationally: a multi-lingual literature review / Maria Anne Skaates, Bernard Cova -- International consulting providers and multilateral institutions: networks and internationalization / Catherine Welch.
520 ## - SUMMARY, ETC.
Summary, etc. A truly international perspective emerges on the nature of service marketing across borders, as well as the internationalization strategies of service providers. This volume explores the research in international service marketing through the eyes of scholars from eight different countries on three continents.
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Description based on print version record.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service industries
General subdivision Marketing.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Export marketing.
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Sales & marketing.
Source of heading or term bicssc
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element International business.
Source of heading or term bicssc
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Business & Economics
General subdivision International
-- Marketing.
Source of heading or term bisacsh
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Pauwels, Pieter.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Ruyter, Ko de.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Print version:
Title Research on international service marketing.
Edition 1st ed.
Place, publisher, and date of publication Amsterdam ; Boston : Elsevier JAI, 2005
International Standard Book Number 0762311851
Record control number (OCoLC)60561749
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Advances in international marketing ;
Volume/sequential designation v. 15.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://www.emerald.com/insight/publication/doi/10.1016/S1474-7979(2005)15">https://www.emerald.com/insight/publication/doi/10.1016/S1474-7979(2005)15</a>
913 ## -
-- BMEbacklist
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Date last seen Uniform Resource Identifier Price effective from Koha item type
          Digital Library Digital Library Online Access 03.03.2021   HD9980.5 .R47 2005 03.03.2021 https://www.emerald.com/insight/publication/doi/10.1016/S1474-7979(2005)15 03.03.2021 eBook

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