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		Getting it done : how to lead when you're not in charge / Roger Fisher and Alan Sharp with John Richardson. by Fisher, Roger, 1922-2012 \| Sharp, Alan, 1932- \| Richardson, John, 1966-. Edition: 1st ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : HarperBusiness, c1998Online access: Publisher description \| Contributor biographical information Availability: Items available for loan: CUZ Harare Campus (1) Call number: HD 66. F564. Place hold Add to cart (remove)
		Understanding reference transactions [electronic resource] : transforming an art into a science / edited by John V. Richardson, Jr. by Richardson, John V, 1949-. Series: Library and information science (New York, N.Y.) ; v. 2.Material type: Text; Format: available online ; Literary form: Not fiction Publication details: San Diego, Calif. : Academic Press, c2002Online access: Click here to access online Availability: Items available for loan: Digital Library (1) Call number: Z711 .U53 2002. Place hold Add to cart (remove)

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